How many Kiosks will we need? #
We consider important information such as:
- How many attendees will there be?
- When will they be arriving?
- Are they all pre-registered?
- Will there be any walk ins requiring onsite registration?
Each kiosk can print approximately 100 badges per hour so taking this, and the above information into account, we provide each client with a custom quote.
What events are the Kiosks best suited to? #
Our Kiosk solutions are extremely versatile and offer value to a wide range of event types including conferences, expos and corporate meetings.
Can I include my event branding? #
Absolutely! Our Design Team will work with you on customised badge designs and any different badge types you need. The kiosk screens will be on brand and we can also provide customised decals for the front of the kiosks – a sponsorship opportunity perhaps?
Who provides the lanyards and pouches? #
Our badges are compatible with both single or double clip lanyards. Pouches are not required for these.
Our credit card badges will be provided with lapel pins.
What happens if we need to reprint a badge? #
Often at events someone comes along in the place of another colleague at the last minute. For paid tickets they will need to provide proof of purchase and we can then print their badge. Other changes, such as name or title updates, can be made easily by one of the team.
How easy is it to set up the kiosks? #
Easy! We prefer to set up the day before if possible, if not we require 3 – 4 hours before registration kicks off. Clearing away takes 2–3hours.
What connectivity is required for the Pronto Kiosks? #
The kiosks require internet access to enable continuous data updates. The client is responsible for providing an internet connection.
If using CrowdComms kiosk manager software, Wifi or hardwired internet connection is fine as the software will also work offline once the initial setup has been completed. Please note, any updates to data require an internet connection.
If using Entegy/Elements kiosk manager software, you will require a constant internet connection, CrowdComms recommend a hardwired connection, minimum of 5Mb per kiosk.
How easy are the Kiosks to operate? #
Once set up, the kiosks are ready to print! The CrowdComms Team will train your registration team on how the kiosks work. They will oversee the registration period and provide operation maintenance on the kiosks as required, as well as being on hand for any questions that come up.
Are your badges environmentally friendly? #
You can be sure that your event check-in process is eco-conscious with the option of badges made from recycled materials. With no need for a plastic pouch, these badges help reduce your event’s impact on the environment
Offline Mode
Kiosk Offline mode starts automatically as a result of losing Wi-Fi connection or being turned on manually (our recommendation is for offline mode to be a fall back rather than run in this mode, as online mode offers better instant analytics and wider functionality on the kiosks) – in either scenario here are some suggestions:
1: Any syncs back to the CMS will be paused whilst offline (badge print stats). It is important you sync the data back by the end the day/event by ensuring the kiosk is online. Data sync is an automatic process once kiosk is back online. The software has an internal queue, so it will send all the pending ones first (it can take a few mins to get through them if there’s a lot) and then after that queue is clear it’ll process any others in Realtime if kiosk is online.
2: To ensure badge image and fonts work as expected. Print a few badges whilst online to cache the images and fonts to ensure when offline the badge is printed successfully
3: Name search in offline mode will need more than 4 characters and will require surname. This will ensure name search is successful.
