15+
Years active
Self Service
Everything you need to run events yourself
The CrowdComms platform is easy to set up, with a range of templates to choose from. And to make sure you have everything you need for a fantastic experience, a full range of support services comes as standard.
What's Included
Everything you need, included as standard
Full platform access. Real human support. No extras to buy.
Self Service gives your team the whole CrowdComms platform with training, live chat and a complete resource library included as standard, so you can build and run exceptional events independently.
15,000+
Events supported
96%
Client retention
The full platform
Build it your way, from day one.
- Full access to the CrowdComms platform
- A range of templates to choose from for fast setup
- Registration, event apps, badging and more, built and updated by your team
Knowledge Hub
Answers within reach, all the time.
- Comprehensive documentation, guides and how-tos
- Best-practice content for every stage of delivery
- Unlimited access to guides, templates and webinars
Live chat with real humans
Not bots. Real people who know the platform inside out.
- Instant access to real CrowdComms experts via live chat
- Answers from the team behind the platform
- A full range of support services as standard
Live training, twice a week
Learn directly from the experts.
- Twice-weekly live training sessions
- Platform features, event setup and best-practice delivery
- Training recordings available whenever you need them
Independent, never alone.
The King's Fund has run its own events on CrowdComms for six years, updating its own branded apps within a week, with no extra help. Self Service gives your team the same platform, training and human support as standard.
Case Study
The King's Fund runs its own events, in-house
With self-service access and expert support on hand, the events team updates its own branded apps within a week, with no extra help, delivering trusted events across a busy calendar.
Years working together
6
Events a year
20
Delegates per event
150-300
Hinal Patel Events Operations Manager, The King's Fund"CrowdComms helps us deliver events that feel polished, reliable and human. It genuinely feels like CrowdComms is an extension of our team."
Frequently asked questions
Quick answers about Self Service.
Understanding how to choose event technology starts with defining your event goals, requirements, and what success looks like for your event.
When choosing event tech, it’s important to look for a platform that matches your specific requirements and is intuitive enough to manage in-house with ease.
Any strong event technology buyers guide should also highlight the importance of expert support, ensuring you have access to guidance on how to get the most from your investment.
CrowdComms delivers on both, with tried-and-tested event technology solutions used across thousands of events.
When considering how to set up online event registration, there are two main areas to think about.
The first is your event website, which promotes your event, tells people what to expect, and acts as the shop window for your event.
The second component is the registration form itself, which is a key part of the overall online event registration setup. This is where you collect audience responses, sell tickets, and capture attendee information.
Both of these elements can be self-built or project managed within the CrowdComms event platform, making it easy to create event registration experiences tailored to your event requirements.
CrowdComms helps organisers build event app no code platforms quickly and easily without needing technical expertise.
Organisers can add branding, upload agendas and speaker profiles, manage content, and switch features on or off with just a few clicks - no technical skills required.
CrowdComms acts as a powerful no code event app builder, making it easy for teams to create and manage a fully branded DIY event app with confidence.
Yes. An event website no developer approach is entirely possible using modern no-code website platforms.
These tools provide templates, drag-and-drop editors, and built-in features such as registration forms and content sections, making it easy to create a no code event website without technical expertise.
A self-managed platform is also ideal for a DIY conference website, giving organisers the flexibility to launch, update, and manage their website without relying on external developers or support teams.
Most event management platform training is designed to be straightforward, with platforms built to be easy for event teams to learn and use.
Training typically includes:
- Basic setup training for registration pages, agendas, and event communications
- User and admin training covering attendee management, data, and reporting
- Onsite training for check-in, badge printing, and event app functionality
- Ongoing support through tutorials, knowledge bases, live chat, or regular training sessions
Effective EMP training helps teams become confident more quickly and get the most value from the platform.
Good event platform onboarding training ensures users are set up for success from day one and can make full use of the platform’s features.
Because everything is managed within a single system, training is often faster and more intuitive than learning multiple disconnected tools.
A strong event management platform support SLA gives organisers confidence that they will receive reliable assistance before, during, and after their event.
Typical service commitments include:
- Guaranteed platform uptime, often between 99.5% and 99.9%
- Defined response and resolution times based on issue severity
- Access to support via live chat, email, and phone
- Onboarding, training, and customer success support
A well-defined EMP SLA sets clear expectations around service levels, support processes, and platform performance.
For critical events, event platform 24/7 support can provide additional reassurance, ensuring help is available whenever it is needed.
Ultimately, a strong event management platform support SLA helps minimise risk and ensures there is a clear process for resolving issues quickly and effectively.
What to expect when you meet with CrowdComms
Our team of experts is here to provide a free consultation on your events. There is no scripted pitch: we start with your business, your audience, and what success looks like for you.
From there we recommend where event technology will deliver the most benefit, from registration and branded apps to onsite tech and reporting, and show you exactly how it would work for your events.
IHG Hotels & Resorts
“The CrowdComms app is the perfect way to not only keep your meeting attendees engaged, but also a way to go paperless. We used it for a conference and the feedback was overwhelmingly positive.”View All Testimonials
