Enterprise

Structured onboarding, built for scale

Enterprise gives high-volume teams everything in Self Service, plus an allowance of project management hours, branded templates built for reuse, and an enterprise service level agreement. It is made for organisations where events are business-critical and run right across a portfolio.

The CrowdComms team supporting enterprise

What's Included

Self Service, scaled for a portfolio

Everything in Self Service, plus the hours and structure to deliver at scale.

Enterprise is made for organisations where events are business-critical and run right across a portfolio. Included for annual option customers, it adds project management hours, reusable branded templates and an enterprise service level agreement.

15+

Years active

15,000+

Events supported

96%

Client retention

Project management hours

10 to 100 hours, scaled to your annual tier.

  • Recorded onboarding sessions for your team
  • Or have us deliver and hand over your first projects
  • Spend the allowance where your team needs it most

Branded templates at scale

Launch fast and stay consistent.

  • Reusable templates built from your approved brand
  • Every event across the portfolio launches fast
  • Consistency without rebuilding from scratch each time

Weekly and monthly reviews

An Account Manager who stays close.

  • Regular sessions to track performance
  • Upcoming events planned together
  • Opportunities to grow spotted early

Enterprise SLA

For events you cannot afford to get wrong.

  • Defined response times
  • Named contacts who know your account
  • Clear escalation paths when it matters

One source of truth, portfolio-wide.

EDF returned to CrowdComms to run its business-critical collaboration events with all event data in one place, fewer manual checks and much less room for error. Enterprise brings that structure to every event you run.

Case Study

EDF runs business-critical events on one source of truth

Returning to CrowdComms for its Nuclear Decommissioning Collaboration events, EDF kept both years consistent and took admin off the team, with all event data in one place and far less room for error.

Attendees at the collaboration event

200

Single source of truth for event data

1

Barnaby Programme Manager, EDF

"What made the biggest difference was how much admin it took away from the team. Having all the data in one place meant fewer emails, fewer manual checks, and much less room for error."

Frequently asked questions

Quick answers about Enterprise.

Yes. Event management platform CRM integration is a standard feature of many modern event technology solutions.

These integrations allow attendee data, registration information, engagement activity, and lead information to flow between the event platform and systems such as Salesforce, HubSpot, or Marketo.

An EMP Salesforce integration can help sales teams access event-generated leads more quickly, while an EMP HubSpot integration enables marketing teams to automate follow-up campaigns and track attendee engagement within their existing workflows.

Yes. A multi event management platform is designed to support multiple events and event series from a single system.

These platforms allow organisers to manage registrations, attendee data, communications, and reporting across all events while maintaining visibility and control in one place.

An event series management platform also makes it easier to run recurring events by reusing event configurations, duplicating content, and managing individual events as part of a wider programme.

This approach helps organisations manage many events more efficiently, reducing administrative effort while maintaining a consistent attendee experience across the entire event portfolio.

Yes. A white label event management platform allows you to fully brand the event experience as your own while using the underlying technology of a third-party provider.

This typically allows you to:

  • Add your logo, colours, and domain across websites, apps, and emails
  • Remove third-party branding so attendees only see your brand
  • Create a consistent experience from registration through to post-event follow-up

A white label EMP gives organisations greater control over branding and attendee experience without the need to develop their own event technology.

This can also be valuable for agencies using a reseller event platform model, allowing them to offer event technology services under their own brand.

Event management platform scalability is one of the key benefits of modern event technology solutions.

Most platforms are designed to support everything from small meetings and internal events through to large conferences, exhibitions, and global event programmes. They can accommodate growing attendee numbers, multiple concurrent events, and different formats including in-person, virtual, and hybrid experiences.

When evaluating platforms for EMP large events, it’s important to consider factors such as performance, reliability, and the ability to support increasing attendee numbers and event complexity.

The ability to scale event platform usage over time means organisers can start with smaller events and continue using the same technology as their event portfolio evolves.

A strong event management platform support SLA gives organisers confidence that they will receive reliable assistance before, during, and after their event.

Typical service commitments include:

  • Guaranteed platform uptime, often between 99.5% and 99.9%
  • Defined response and resolution times based on issue severity
  • Access to support via live chat, email, and phone
  • Onboarding, training, and customer success support

A well-defined EMP SLA sets clear expectations around service levels, support processes, and platform performance.

For critical events, event platform 24/7 support can provide additional reassurance, ensuring help is available whenever it is needed.

Ultimately, a strong event management platform support SLA helps minimise risk and ensures there is a clear process for resolving issues quickly and effectively.

Event platform security enterprise requirements are typically well supported by modern platforms, particularly those designed for large-scale or regulated events.

They often include:

  • Encryption - protecting data both in transit and at rest
  • Access controls - role-based permissions to ensure only authorised users can access sensitive information
  • Compliance and certifications - support for standards such as GDPR, ISO 27001, SOC 2, and PCI DSS
  • Ongoing monitoring and testing - including threat detection, penetration testing, and security audits

Strong enterprise event platform security helps organisations meet internal IT, legal, and compliance requirements while protecting attendee and event data.

Many organisations also look for event platform ISO27001 compliance as an indicator of mature security processes and information management practices.

While no system is completely risk-free, a well-built enterprise event platform provides robust safeguards and helps build trust with organisers, attendees, sponsors, and exhibitors.

What to expect when you meet with CrowdComms

Our team of experts is here to provide a free consultation on your events. There is no scripted pitch: we start with your business, your audience, and what success looks like for you.

From there we recommend where event technology will deliver the most benefit, from registration and branded apps to onsite tech and reporting, and show you exactly how it would work for your events.

EDF Energy

“We had a great experience using CrowdComms for our event registration. Their team were able to provide us with lots of support, and their system made the data capture for delegates very robust. 10/10 service!”
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