App Talk: CrowdComms' Service Upgrade

CrowdComms’ clients come back to us event after event. Great service is a primary reason. We have a desire to constantly make sure our event app service is as good as it possibly can be. We never rest on our laurels. While we don’t upgrade for the sake of it, we do evolve in line with our clients’ needs and current technological advances. Here are some of the latest service upgrades we’ve made:

Client Zone

We’re always thinking about how we can continue to add value to our clients’ events. It’s why we’re particularly excited to launch a brand new client zone on our website.

The zone is packed with lots of useful information, templates and video tutorials on the topics we know our event app clients need. Think of it as your personal event app library. Anything we’re not covering that you’re itching to know more about? Just drop us a line and we’ll get onto it.

Event App Promotion

Event app promotion can make all the difference to event app adoption rates. Telling attendees about the app prior to the event means they have plenty of time to get to grips with all the available features.

We now have a shiny new HTML app launch email. Our team can customise this communication with the features and branding specific to each client’s event app. This means one less job for event planners! Plus, it’s a great way to showcase the event app benefits to attendees.

Event App In Action

It’s always good to see something in action. To give attendees a clear visual of how the event app works, the event app promotion email includes a microsite. The microsite shows a live version of the web-based event app working on a phone.

This site will also give them the links they need to download the app from the various stores. Again this will be customised for every client and every event.

Take a look at this example:

https://www.crowdcomms.com/app/connect16/

Helping Clients Secure Event App Sponsorship

With sponsorship critical to the success of many events, we are always advising our clients on how to secure event app sponsorship. We now have a dedicated section on this topic in the client zone.

Clients will be able to access an editable document showcasing each of the areas within and associated with the event app where a sponsor can gain exposure. We’re looking forward to helping clients create stunning proposals for their sponsors.

Dee Brannick - CrowdComms, Co-Founder

Working in Event Tech since 2003, Dee has made thousands of events shine by incorporating market leading technology into a diverse range of events. From boardroom meetings to multi-location conferences, Dee is passionate about finding the right solution for her clients. In 2011 she co-founded CrowdComms to maximise the explosion in smart phone usage at events and now works out of the UK office in sunny Dorset.