Accessibility

Inclusive event experiences, built in from the start

From keyboard navigation and screen reader support to colour contrast and scalable text, CrowdComms builds accessibility into every attendee touchpoint.

Our accessibility approach is focused on inclusive delivery, so every attendee can register, navigate, and take part with confidence.

Created with the needs of event planners, associations, and public sector teams in mind, CrowdComms helps you meet accessibility best practice across registration, the app, and onsite journeys.

EDF Energy

“We had a great experience using CrowdComms for our event registration. Their team were able to provide us with lots of support, and their system made the data capture for delegates very robust. 10/10 service!”
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Case Study

An inclusive experience for a sight-loss community

IAPB's 2030 In Sight Live brought together 660 eye health experts and advocates, an audience for whom accessible, easy-to-use technology is essential.

CrowdComms delivered an app and virtual platform this community could navigate with confidence, with high adoption and personalised sessions for every delegate.

Attendee Adoption

81%

Mobile App Usage

78%

Personalised Sessions

2,200+

Becki Perryman IAPB

"The platform was user-friendly, especially loved by our delegates for its networking features like the digital business cards. We had a fantastic experience and would gladly recommend CrowdComms to others."

Built for every type of event. Designed for every kind of event planner.

Built For Every Type Of Event. Designed For Every Kind Of Event Planner.

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Trustpilot SOC 2 BSI

Setting the standard

Frequently asked questions about accessibility

Everything teams usually ask about accessible events with CrowdComms.

Yes. Conference app live translation capabilities are now available on many modern event platforms, helping make events more accessible and inclusive for global audiences.

Many solutions support conference app translation alongside real-time captioning, allowing attendees to follow sessions in their preferred language.

In most cases, speech is converted into live subtitles and translated instantly on attendees’ devices or event screens, with conference app captions helping improve accessibility and engagement for all participants.

An accessible conference app is no longer just a nice-to-have. Since the European Accessibility Act (EAA) came into force in June 2025, event apps serving applicable audiences need to meet recognised accessibility standards, including WCAG 2.1/2.2 Level AA requirements.

Strong conference app accessibility is built around four key principles: Perceivable, Operable, Understandable, and Robust (often referred to as POUR).

Key accessibility considerations include:

  • Visual accessibility
  • Audio and content accessibility
  • Navigation and usability
  • Cognitive and general usability
  • Mobile-specific accessibility considerations

A modern WCAG event app should be designed to support people with visual, hearing, motor, and cognitive impairments. In practice, these features also improve the experience for all attendees through clearer navigation, easier reading, and better overall usability.

Creating an accessible event website doesn’t need to be complicated - it starts with following a few key accessibility best practices.

For strong event website WCAG compliance, make sure your content is easy to read and understand, use clear heading structures, provide alt text for images, and ensure the site can be navigated using a keyboard.

You should also use sufficient colour contrast, clear form labels, consistent navigation, and avoid relying on colour alone to communicate information. Good accessibility event website design is ultimately about creating a clear, usable experience that everyone can navigate and interact with easily.